Privacy Policy
Last updated: April 2, 2026
LotQuote ("we," "our," or "us") operates the LotQuote.io website and the LotQuote application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, company name, phone number, and billing information.
Usage Data: We automatically collect information about how you interact with the Service, including IP address, browser type, device identifiers, pages visited, features used, and timestamps.
Location & Map Data: When you search for addresses or use the satellite map feature, we process geographic coordinates and address data through the Google Maps API. We do not store satellite imagery; it is served directly by Google.
Customer Data: Information you enter about your own clients (names, addresses, contact details, job history) is stored to power the CRM and proposal features.
2. How We Use Your Information
We use the information we collect to: provide and maintain the Service; generate estimates, proposals, and reports; process payments and manage your subscription; communicate with you about updates, security alerts, and support; analyze usage patterns to improve the Service; comply with legal obligations.
3. Third-Party Services
We integrate with the following third-party services, each governed by their own privacy policies:
- Google Maps Platform: For satellite imagery, geocoding, and map display. Subject to the Google Privacy Policy.
- Payment Processor: We use Stripe to process payments. Your payment information is handled directly by Stripe and is not stored on our servers.
- Analytics: We may use analytics tools to understand usage patterns. Data collected is aggregated and anonymized where possible.
4. Data Storage & Security
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption in transit, encryption at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Anonymized, aggregated data may be retained indefinitely for analytics.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; object to or restrict certain processing; request data portability; withdraw consent at any time. To exercise these rights, contact us at privacy@lotquote.io.
7. Cookies
We use essential cookies for authentication and session management. We may also use analytics cookies with your consent. You can manage cookie preferences through your browser settings.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@lotquote.io
LotQuote — Atlanta, GA